FAQ
How does the program work?
There are three ways a dealer can interface with The Recycling Site. Dealers receive a unique ID number that they use to create a link to the Recycling Site’s downloadable label platform. This downloadable label functionality can be easily integrated into the dealer’s website, or posted on their website as a link to the Recycling Center’s generic website.
Is the site secure?
Yes, the site is secured using SSL. A secure connection is an encrypted exchange of information between the website and the web browser. Encryption is provided through a document the website provides called a certificate. When you send information to the website, it is encrypted at your computer and decrypted at the website.
How do you know which cartridges get returned by my customers?
Each pre-paid label has a UPS tracking number. Each tracking number is associated with your unique ID number. When a label comes back to the processing center, we know that the label belongs to your customer.
When do I get paid?
We send a check to you once the accumulated value of the cartridges returned by your customers is $50 or more. Checks are sent by the 25th of the month following the month you earned at least $50.
How do I know which of my customers returned empty cartridges and what the cartridge value was?
Log in to the Track Activity page here. Once logged in, you can run a report that details all of the recycling activity associated with your ID number. You can export this information to Excel. Your customers are identified by the phone number and name they provided when requesting their shipping labels if you implement an iFrame or a link. If you’re using web services, your customer will be identified by the account number you provide in the web services transaction.
How do I get an ID number?
Click here to go to the registration page and fill out the form. Within an hour, you will receive an email with your ID number and how to use it.
How do I use the ID number to start offering the recycling program to my customers?
You have two options:
  1. Integrate the shipping label functionality into your own website. This will allow visitors to your site to download pre-paid shipping labels. Ask your webmaster about the ease of using an iFrame or setting up web services between your site and ours.
  2. Provide a link on your website. Visitors to your site that click this link will go to our generic website where they download pre-paid shipping labels.
Can I customize the way the iFrame/website link looks?
Yes. Once you're logged in to your account, go to My Account and select Customization. From this screen, you can change formatting such as font, font size, background color, size, etc. Use the Preview pane to see your changes as you make them.
How do I implement an iFrame
Below is an example of how you might implement an iFrame. Make sure to use your ElabelId.
  • src - specifies the URL to be displayed in the iFrame
  • width - specifies the width of an iFrame, specified in % or pixels. Caution: the labels pages are best displayed at 700px or greater.
  • height - specifies the height of an iFrame, specified in % or pixels.
  • frameborder - 0 or 1, specifies whether or not to show a border around the iFrame.
  • scrolling - yes, no, or auto, specifies whether or not to display scrollbars.
  • The text you place between the iFrame tags, is what will be displayed to a browser that does not support iFrames.
<iframe src="http://www.therecyclingsite.com/labels/LabelIndex.aspx?ElabelId=put your ElabelId here"
    width="700px" height="585px" frameborder="0" scrolling="auto">
    <p>Your browser does not support iframes.</p>
</iframe>
What is the address for web services?
http://www.therecyclingsite.com/LabelRequest.asmx
Note: The GetLabels (v1) operation has been deprecated as of 07/2019. Please use GetLabelsV2.
What is the format for using web services?
I'm using web services. What if my customer needs a pallet pickup?
Put a link on your page that opens a form similar to http://www.therecyclingsite.com/contact.aspx. When your customer submits the form, send an email to collect@corerecycling.com. Use "Pallet Pickup Request" in the subject line. In the body of the email, include your Company name and your elabelID. Below this, include the following fields from the form:
Name
Email
Company Name
Phone Number
Message
How can I test my implementation?
You can test your implementation by using http://therecyclingsitetest.webappsexpressroute.p.azurewebsites.net/labels/labelindex.aspx?ElabelId=292E056A-5782-4ECB-914C-BFE07784A52C
  1. For website link testing, simply click the link above. You will be directed to our test server where you can generate pre-paid shipping labels.
  2. For iFrame testing, insert the link above as the iFrame address.
  3. For web services testing, use the layout above and use 292E056A-5782-4ECB-914C-BFE07784A52C in the Elabelid field. The address of our test server is http://therecyclingsitetest.webappsexpressroute.p.azurewebsites.net/LabelRequest.asmx
Please remember to change the link/elabelid back to your own before you start offering the recycling service. We will not be able to track labels generated by our test server.